Just finished a very interesting article from Atlantic Magazine, that not only has implications for marketers and public relations people, but perhaps is a more telling commentary on the state of human relationships. Naturally, the conclusion among researchers is that the technology does not make us more lonely, but it is how we use these tools. There is some fascinating research about social and human interaction that speaks directly to the issue of loneliness and the feeling of connectedness. I’m particularly interested in this subject since I have felt that Facebook legitimizes narcissism. What do you think?
Ever try to communicate sarcasm, friendship or affection via e-mail? How about being corrected for misbehavior by a supervisor via an e-mail exchange? The problem is that e-mail is a poor communications tool that lacks the subtlety and formality of face-to-face communication. Without proper tone or the nuances of body language, sometimes there is a gap in communication. A recent study summarized in this article: http://www.openforum.com/idea-hub/topics/managing/article/communication-mistakes-every-office-makes-alana-horowitz explains some of the inherent problems with the misuse of e-mail. Afterall, it’s difficult to listen to someone via e-mail. What do you think?