Read a post today that was highly critical of Facebook. Well, to be more accurate, it actually recommended deleting your Facebook account and provided the top ten reasons why this made sense. First, read the article here: http://www.rocket.ly/home/2010/4/26/top-ten-reasons-you-should-quit-facebook.html and then post your own thoughts about it. Is this just a rant of an unfriendly blogger or a well-thought out post by a disgruntled customer. Or, is it perhaps a thinly disguised attack piece by an employee of a competitor? The main question you need to answer is this: Should the company ignore it or respond?

37 thoughts on “Facebook Dilemma

  1. Funny thing is, my brother posted something similar to this on..well, his Facebook. I understand the reasoning behind this article but people are so dependent on Facebook for social interaction that it’s hard to quit. Right now, I’m in a computer lab with at least half of the users on Facebook interspersing with studying and doing homework. I wouldn’t be surprised if Facebook doesn’t respond to this as this article is from a blog (?)…but if it were published by a news outlet like on NBC then they would (which they have responded to).

    Nice opinion piece though.

  2. An interesting opinion piece of what seems like another advertising ploy to have readers join one of his selective “you can too” social media sites. He makes it so easy for you and even discreetly presents you with the name of HIS business. (Funny how he conveniently works for a social media group.) I especially enjoyed the part where he states that the CEO’s unethical behavior is a good reason to leave a site, derived from what sources?

  3. The article is interesting to bring attention to the unethical actions of Facebook’s CEO Zuckerberg. However, when looking at the 10 reasons; I feel that you can combined some of the reasons, since the author had braked them to more than one reason. For example, reasons 10. Facebook’s Terms Of Service are completely one-sided, 5. Even your private data is shared with applications. Reason 10 is a result of 5 and is actually not a different reason for not using Facebook.

  4. Like many stated above I found the article to be very interesting. I agree with parts of this article and other parts I disagree. First I agree that the process of deleting an account is ridiculously complicated. I feel that Facebook does take advantage of there customers by never allowing them to fully delete their personal profile if they wish. I really feel that the rest of the article was a bit over board. Yes, Facebook should be more open about new policy’s such as setting the default to social and this would make them more credible but really it’s the users responsibility. People must understand that anything you decide to post on the World Wide Web is open to the world. One should take responsibility for what they decide to put on Facebook. Is Facebook taking advantage of peoples privacy I would say yes but be responsible for your actions and there shouldn’t be any problems.

    1. I definitely agree with your statement about being responsible for one’s own actions, especially when the entire World has access to it. Whether it happens to be stated in the agreed upon “terms and conditions” or not, it is a given that hitting a “privacy” button does not actually make it private. Facebook is a basic communication tool. It’s unfortunate that people have expectations that it is more than it actually is, then the company pays for it and so do its other satisfied customers.

  5. By no means should Facebook respond to this criticism, it would be a waste of their time. Honestly, how many people read the terms of service on anything these days? Everytime there is an update for my ipod or itunes I required to aknowledge the fact that I have read them. I have never read them and it is fair to say I am not alone on this. The author of the article has stated his opinions and concerns, but couldn’t this be done with hundreds of other websites out there as well?

  6. It is interesting how Facebook has an article like this. I believe the majority of the people in this world has a Facebook and they have the freedom to put any information they would like to share to the world or to their friends and families. Although, they also have the choice to set their account as public or private. I also agreed to Stephen, no one read the terms of service when they prompt to read and agree to. Most people check agree and have their account set up and ready to use. However, it is everyone’s responsiblity to understand the condition of service, if its not important why would it be there in the first place?

  7. I think that this is an interesting article. There were many facts that the author pointed out that I never knew about and concerned me a little bit. Although he had some good information I kept noticing that he would refer to “other” social media sites with a link that you could click on that would send you there. I do not know if he has any other motives other than being concerned for people, but I have a feeling he does have some sort of stake in the social networking field. At the end of the day I will keep my facebook and hopefully it doesnt come back to bite me in the future.

    1. I agree with you Royal. I think he may have a stake in posting this outside of what seems like just plain concern for people’s privacy. The post is definitely one that Facebook’s PR should address to give its users peace of mind, but from a Facebook user’s perspective, it’s not one that was convincing enough for me to stop my account. It did however, make me wonder if some of those “facts” were real. Maybe that’s what it was intended to do.

  8. Like many others have already said, this article surely raises a lot of compelling points about the use of Facebook. As a self-proclaimed “social media aficionado” (I am a marketing/advertising management senior!), I consider myself to be a heavy Facebook user. Truly, I won’t ever claim it’s perfect because I’ve got my share of complaints about it, but for its sole purpose in connecting family and friends around the world, Facebook does an incredible job. Surely, it is far better than anything that’s come before it like Myspace.

    I do agree that Facebook as a company should take the opportunity to at least read this article and take it as constructive feedback for ways to improve. Otherwise, I have a strong feeling that the author just simply has a personal distaste with Facebook and seems to really have no use for it. For his number 1 reason, the author stated: “Between the farms and the mafia wars and the “top news” (which always guesses wrong – is that configurable somehow?) and the myriad privacy settings and the annoying ads (with all that data about me, the best they can apparently do is promote dating sites, because, uh, I’m single) and the thousands upon thousands of crappy applications…” This reasoning just doesn’t do it for me. This is a reality – whether good or bad – with what Facebook features and offers to its users. Don’t like them? You don’t have to be a part of it. You always have a choice.

    I am a firm believer, like what a few have also already noted above, that ultimately, the user should take ownership of their actions online on social networking websites like Facebook. The system is not perfect but users can at least do their part in protecting their selves by limiting the amount of personal information disclosed online.

  9. This just seemed like an angry rant that brought up some weaknesses facebook has but I don’t think facebook should even
    think about responding to this. Facebook seems to be one of those things that a large amount of people are going to utilize and therefore to stay in touch with this large group you must stick with facebook too. The main points I retained from this is basically privacy issues, and an egotistical immature owner but the thing is I don’t really expect much more from facebook. I believe that common knowledge of the internet should be enough for people to know not to post private information on the web.

    1. I agree that most people are aware that they shouldn’t post private information on the web, but I disagree that facebook shouldn’t respond. I think they would have to respond in some way, because they don’t want to turn into a wal-mart situation. Plus they are tech people so they know that the post is out there, why not respond to it. It can only help your cause if you can disprove anything this blogger has said.

      1. I really don’t think that this Facebook blog post is so negative that it’s like the Wal-Mart situation. I think they did a great job of sending out the little message to everyone’s facebook about privacy settings instead of coming up with some thing responding directly to the blog.

  10. I happen to be someone who likes Facebook. If you use the privacy controls and groups that Facebook offers, then you shouldn’t have a problem. Of course, with technology, nothing is absolutely protected. Facebook does allow you to customize settings down to which of your friends can see your status updates, pictures, etc. The problem is that people are not savy enough to use the tools available. But in the end, people should take responsibilty for what they post. I use facebook and love it for the fact that I got to reconnect with friends I lost touch with. It’s a great way for me to keep in touch with my large family that is spread all over the country and even some overseas. There’s nothing wrong with social networking sites or communicating through them, and if you don’t don’t want others to know or see something about you, then DON”T POST IT!

  11. This article intrigued me and many people actually have posted this on their faceboook to let others know what is going on. If you are smart on facebook and dont give out too much information then privacy issues shouldnt cause tooo much havoc. The one thing I do agree with in this article is that deleting your facebook is a huge process you cant just click the deactivate button like it shows. Even when you delete you facebook and want to reactivate it you will still receive updates and it will still have all your old posts and pics available.

  12. I am conflicted on where to stand on this issue. I believe that ones self is solely responsible for keeping their private information private. Posting anything on the internet is opening the door for the world to see. Every company, product, or service is going to have some sort of weakness. Facebook is no exception , but I do not see it asa a reason to delete ones account. If one operates with caution and does not put privlaged information onto thier Facebook account there is no reason for concern.

  13. I agree with many of the comments above that if one is concerned with protecting their private information than they should take the necessary steps to do that by not posting information that could damage their name and person. Unfortunately, in this day and age it’s hard to keep identity thieves from getting a hold of our most private information. The internet has become a place to do so many things, but Facebook and all other social outlets are not tamper proof and we should all be aware of that. If Facebook is concerned with their customer’s safety they will take big strides to try and protect our private information. I surely hope so!!

  14. I recently had a Facebook friend send me a message to be careful on what information and pictures I post on my page. Apparently, there’s an electronic “book” that is being sold to companies which contains user information and pictures, which I guess they are able to use for different purposes. Maybe they’re using some of our pictures for clipart throughout their business publications (I find that funny)! I’m not sure that this is true (it seems a little hard to believe), but it definitely makes me more aware that anyone has access to it.

    Has anyone heard of this?

    1. I haven’t heard of this. If this is true it makes me pretty nervous about having a facebook. I block almost everything from everyone just for the reason of privacy. But if I’m blocking it from my peers and the information is still available to the this “electronic book” that makes me want to follow this bloggers advice and delete my facebook haha.

      1. (If this “book” was to be true…) Privacy from others who I don’t want to view my page seems easy, but how would I as a user go about maintaining my privacy and keep it away from the “black market” of information being sold to other companies to use?! And would Facebook really tell its users if there was such as one?

    2. I have never heard of that but it sure is scary and unsettling to know that such applications like that exist on Facebook. I think what is even more troubling is how deceptive these “fun” and “user-friendly” applications can be. This definitely calls for a more cautious approach to using Facebook nowadays.

  15. Whenever I hear about these stories of privacy and how almost anyone can still get a hold of your information through Facebook, I makes me wonder what good is their privacy feature? If we choose to only have our friends and family look at this stuff and others are able to get through our so-called privacy blocks, it just doesn’t make much sense to me. Privacy!! I don’t think so!

  16. If anyone is foolish enough to upload info that is of such a personal nature that it can be used against you to social networking sites then they probably deserve to be targeted. Privacy is not what it used to be but it still remains people’s own choice as to what they upload in terms of pictures and info. If something is sensitive and potentially damaging, don’t be ignorant enough to put it on the internet!

    1. I agree, I look at some peoples Facebook and the pictures and information they have are both excessive and somewhat ridiculous. Users have to draw a line at some point as to what pictures and information they post, a lot of people are out there reading this stuff. I for one refuse to put anything more then my email address on there, let alone incriminating pictures that could affect a career opportunity.

  17. Seeing how Zuckerberg has addressed this privacy issue and implemented the new settings, I still don’t think that many people were concerned about getting rid of their Facebook in the first place. There was an article on CNN (http://tinyurl.com/2cfnjju) that was about “Quitting Facebook Day” – which occurred yesterday. The results? 64% of readers said that they were not going to quit the social networking site despite this event. Even after the whole “privacy settings control” controversy – users aren’t really phased by whether or not personal information about themselves could be leaked.

  18. There are plenty of reasons to have a Facebook account, the main one for me is to keep in touch and updated on my family and friends. The reasons stated in the opinion piece not to have a Facebook are legitimate, but I really don’t think that it’s enough to make me delete my account. I’m just glad that the article and others like it have gotten enough media attention that Facebook did end up changing its privacy policy.

  19. I’m probably the only person in this class that doesn’t and have never had a Facebook page. I have been hounded persistently by friends to join the online sensation but have thus far resisted their requests. Whether or not the blogger was mean-spirited or a competitor doesn’t change the message. He brought up many good points that I have seen first-hand through my friends’ experiences with the site. Because many people use the page as a top medium for communication, they tend to socialize in person a lot less which I find particularly disturbing because friendships are about experiences. My friends experience a lot less in life by sitting around on computers talking about their lives. My friends have also run into trouble with employers for pictures they have posted so the pages are easily accessed by anyone that wants to dig up dirt on you. I see the pages as a huge liability if “misused” in this way. The sad part about these pages is the immense social pressure put on people who choose not to have a page in the form of feeling out of touch and disconnected with people you have known your whole life. It feels as if one either needs to conform or risk being ignored.

  20. Being that this post is old and I am just now responding to it, I know the outcome, and yes Facebook did respond to this blog. By making changes to the social site and make security a higher priority has shown that Facebook is aware of these issues and is willing to help preserve the privacy of it’s users. I think this was a great way to handle this blog, but maybe things should have been done a little sooner.

    1. I hope that you are right, James. Facebook is without an excellent tool in communicating with family and friends across the globe but the issue of security and privacy is detrimental to their future success. Just the other day, I was watching the local news and there was a segment on personal information being disclosed even when users play some of the games featured on Facebook. The thought of this makes using Facebook a bit unsettling that I ended up re-checking my privacy settings. I hope this social networking company takes the time to listen to its users and proceed accordingly.

  21. To me, this has been at top of conversation for so long about this Facebook issue. I think it’s the personal preference, and we all should be aware of any possible problems before uploading the information and some pictures. Also, before setting our contact, information, personal details, pictures, we must READ everything carefully before submitting those information to the social networking. The article makes me stop and think about Facebook;however’ i’m not going to delete or close my account. It depends on how we use these social networkings, and if we use it cleverly, I believe that it won’t affect us that much as the author mentioned on the article. We all have our own opinions and perspective, so it’s great to listen to others’ thoughts and adapt those ideas to improve our use of social networking sites. I also believe that the social networking companies will take those issues more seriously because the consumers have the rights to ask for the privacy.

  22. I don’t really disagree with the article. I use facebook is because everyone are using it, not because I really want to use it. There have some reasons that i really agree with, such as some privacy problem. That’s why I don’t really put that many pictures on there, also it is a problem for us to delete a picture because I don’t really know it really deleted or not on the main server of facebook.
    However, I don’t think facebook need to worry about people are quiting as long as there still have a lot of people are using, but facebook need to be respond to its user clearly about their service and privacy.

  23. None of these reasons seem good enough for me to want to delete my Facebook account. Especially when the author says “delete Facebook because it sucks.” Sucks, really? I’m pretty sure any company could only dream to explode like this one did. By this point, this anger is really pure jealousy. They are trying to take people away from Facebook to their social media site. NOT GOING TO HAPPEN. Sorry.

  24. While some of these reasons are somewhat valid, none of them have enough solid fact behind them to convince an amount of people that would make this relevant to Facebook. I realize this was written almost two years ago, but as far as apps, customization and privacy go, I feel like the company is right where is was. The privacy part is what sticks out to me the most. I agree that privacy is important, but I think it is also up to the user to be knowledgable about the programs they are using. Facebook is a company, and it isn’t in their best interest to hold everyone’s hand and tell them what information they should and should not share. The reasons given definitely seemed like a rant to me, and not one that was well thought out.
    I wonder what this person thought of Facebook’s recent IPO?

  25. There have been lots of different comments or thoughts about Facebook since it starts to get popular. Some are supportive, while some are opposing. Personally, I am in a neutral position because I think it has some good and bad; it depends on how you use it. I am not a frequent user of Facebook. Because I am from China where Facebook has not entered the market yet, so my Facebook account is only for my friends in the U.S. and when I go back to China, I am not able to use it there. I have heard some things about the privacy issues of the Facebook which was mentioned in the article. I also heard that some employers would actually check their employees’ Facebook accounts or tend to hire people who don’t have Facebook accounts. There was a real story that I knew in one of my classes. In a class discussion, a professor asked us why we want or don’t want to have a Facebook account. One of the students in the class said she recently got hired by a company, and one of the main reason that they liked about her was she didn’t have a Facebook account. I was little surprised when I heard that, but on the other hand, it really showed that some people really had negative feelings about Facebook. I think the company should have some response to the public because negative comments could have big influences on the company’s long term growth.

  26. I don’t only use Facebook for sharing stuff with people that i know , I use it to keep in touch with people that i can’t see. The main issue of Facebook is how to keep some information confidential and how to face an information that has been shares, and you don’t want to be revealed. Some answers can be find on Facebook. However, can we trust this system.
    On the one hand, it has been proved that some companies can find information about some of their employees on Facebook, even if they have checked their security information. On the other hand, current news says a “Hacker” can have access to more important information than those you can find on Facebook. the main solution is not to blame Facebook , but try to understand why security online is not totally trustful.

    1. I do agree with you Rudy Blotin. Facebook is a wonderful tool to keep in touch with a community and it is very useful when you are far away your friends. However, the problem with this social network is the fact that it is public and everybody can see what you post. So, some companies use Facebook in order to investigate on you to hire you or not. With Facebook, you have to control your information but also your reputation.

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