An essential element of PR planning involves research. Primary and secondary sources of information are helpful in setting benchmarks for PR plans in order to effectively evaluate the success of your PR efforts. When evaluating products or services or even new ideas, a new business trend dubbed “crowdsourcing” has appeared. A cross between brainstorming and croudsourcing, it is a new method of quickly testing ideas with a large number of people. Consider this article about crowdsourcing. The authors claim that this new method is the future of innovation, ideas and problem solving. In their recent book, Crowdstorm, they lay out a compelling case for getting advice from the smartest people in the crowd. It’s worth a look.